Skip to content

For hospitality & retail

Your business stays reachable. Even after closing time.

For restaurants, salons and shops, we automate customer contact and admin: questions and bookings get a thoughtful reply straight away, reviews are followed up and orders run by themselves.

So you can be there for the customer who walks in.

Abstract light image for hospitality & retail

Sound familiar?

The questions arrive when you're at your busiest, or when you've already closed. By email, on Instagram, through your website. If you don't reply quickly, the customer goes next door.

Before and after

This is what the quiet work looks like. And this is without it.

A question at 10 pm

Today

Replying the next morning, when the customer has already booked elsewhere.

With automation

A friendly reply in your tone of voice within a minute, with a link to book.

Reviews

Today

Reviews go unanswered.

With automation

Every review gets a personal reply suggestion that you approve with one click.

Orders & stock

Today

Lists, phone calls and memory.

With automation

An overview that keeps itself up to date and warns you in time.

The demo

See it happen.

Already set to your world. Choose a task, or try another world.

World
Task
autom8ted · workspace 22:14

Incoming

Instagram: "Table for 6 on Saturday? One of us eats gluten-free."

  1. Availability checked: 7:30 pm and 8:45 pm free
  2. Gluten-free dishes looked up on the menu
  3. Reply drafted in the restaurant's tone of voice
  4. Booking link added
  5. Allergy noted on the booking

Reply (within a minute)

Hi! On Saturday we still have a table for 6 at 7:30 or 8:45 pm. Gluten-free is no problem, our kitchen is happy to adapt several dishes. You can book via the link. See you Saturday!

Ready for your approval

By handnext morning
With automation< 1 min

A simulated example with fictional names. Times are indicative. We build your system around your own tools and way of working.

Get in touch

Every question answered, without you reaching for your phone.

Tell us briefly where the time goes. We'll get back to you within two working days to set up a free, no-strings 30-minute call.

What are you interested in?

We only use your details to respond to your request (privacy). Prefer email? Write to hello@autom8ted.be.